CULTURE AND CORE VALUEScase-study
At Expeditors, our clients often observe that our people just seem to care more. That’s no accident. In fact, it’s proof that the company culture we’ve established and the core values we embrace are working—working to turn the brightest minds in logistics into the best and most effective customer service crew worldwide.
We foster a higher level of customer service with organic company growth, not growth by acquisition. Without fear of merger, we learn and grow faster, we work harder and with more confidence, and we’re better rewarded for the effort. Then we let customer service thrive with people whose industry knowledge and know-how are unsurpassed.
A neat office and a neat personal appearance speak to our commitment to a higher level of professionalism in everything we do.
When we trust in ourselves and in our coworkers, we can achieve great things together.
We encourage our people to inquire, investigate, be curious, and grow with the knowledge and inspiration that come with a great discovery.
Our people challenge themselves every day to go beyond that which is expected and push to another level—a level of excellence.
It feels good to be part of something special and unique, and to know that you are valued.
We believe in doing more than what may be asked—to lead with insight and vision that manage the evolving needs of our clients and our company.
Every day, we bring the right attitude for service, for teamwork, and for what it takes to succeed for our clients and our company.
Sense of Humor
While our business is serious, a sense of humor keeps us listening, learning, and having fun with the talented people we work with and for.
The pillars of integrity—fairness, honesty, and dignity—rest in the heart of successful relationships with coworkers, our clients, and our service providers.
We are resolved to do what we say, to take risks, to be competitive, and to be determined, loyal, firm, and fair.